Return and Refund Policy at Follovida.com

At Follovida.com, your satisfaction is our priority. That’s why we have a clear and fair return and exchange policy.

Return Period

You can request a return or exchange within 6 days from the date of purchase. After this period, we cannot accept return or exchange requests.

Return Conditions

• The item must be unused and in the same condition as you received it.
• It must be in its original packaging.

Non-Returnable Items

• Perishable goods such as food, flowers, newspapers, or magazines.
• Personal care and hygiene products, hazardous materials, or flammable liquids.
• Gift cards.
• Digital products such as downloadable files.

Return Procedure

• Keep your receipt or proof of purchase to complete the return.
• Do not send the product directly to the manufacturer.

Partial Refund Cases

• Books or items showing obvious signs of use.
• Opened CDs, DVDs, video games, or software.
• Items returned after more than 6 days from delivery.
• Items damaged or missing parts not due to our error.

Refund Process

Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few days.

Return Shipping

• Send returned products to the following address:
  {Follovida.com physical address}
• You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• We recommend using a trackable shipping service to avoid lost packages.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, please contact us at:
support@follovida.com

Gifts

• If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return.
• If the item wasn’t marked as a gift, the refund will be sent to the original purchaser.

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Need Help?

For questions related to returns or refunds, please contact us at:
support@follovida.com